Privacy Policy

Effective Date: Fab 2025

1. Introduction

Welcome to DREAM HOMES and LENAAI, a technology provider specializing in AI solutions and WhatsApp integration for client communication in Egypt. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We may collect the following types of information:

Client Contact Information (Name, Email, Phone Number, Business Details)
WhatsApp Numbers used for AI Integration
Chat Data (Messages exchanged through our AI system for analysis and improvement)
Technical Data (Device Information, IP Addresses, Log Data)

3. How We Use Your Information

We use your information for the following purposes:

To set up and manage WhatsApp AI integrations for clients.
To improve our AI services and ensure seamless client communication.
To provide customer support and resolve technical issues.
To comply with legal obligations and security measures.

4. Data Sharing & Third Parties

We do not sell or rent your data. However, we may share information with:

WhatsApp (Meta) as part of the integration process.
Third-party service providers for hosting, security, and analytics.
Legal authorities when required by law.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, so we recommend best practices for clients handling user data.

6. Your Rights & Choices

As a client, you have the right to:

Request access to the data we store about you.
Request correction or deletion of your data.
Withdraw consent for data usage.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Clients will be notified of significant changes via email or through our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: abozaid@lenaai.net

Phone: 01016080323

EastHub, Madinaty, Egypt.